Shipping Policy

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At AMOLY, we take great care in packaging and shipping your products to ensure they arrive in perfect condition. Our goal is to provide a smooth and transparent shipping experience.

1. Order Processing & Fulfillment

• Processing Time: All orders are processed at our facility in [Your City/Region] within [e.g., 1-2 business days] of order placement. Orders are not shipped on weekends or major public holidays.

• Order Cut-Off: Orders placed after [e.g., 2:00 PM IST] on a business day will be processed the following business day.

2. Domestic Shipping (within [Your Country, e.g., India])

We currently offer the following shipping options for all orders within [Your Country]:

Shipping MethodEstimated DeliveryShipping Cost

Standard[e.g., 5-7 business days][e.g., ₹75 flat rate, or Free for orders over ₹999]

Express[e.g., 2-3 business days][e.g., ₹150 flat rate]

Export to Sheets

• Free Shipping: We are pleased to offer complimentary standard shipping on all domestic orders over [e.g., ₹999]. This discount is automatically applied at checkout.

• Carrier: We primarily ship via [e.g., India Post, Blue Dart, Delhivery]. Your tracking information will specify the carrier used for your order.

3. International Shipping

• Available Regions: We currently ship to [List of countries or regions, e.g., USA, UK, Canada, Australia, Singapore]. If your country is not listed, please contact us at [Your Contact Email] to inquire about special arrangements.

• Shipping Costs: International shipping costs are calculated at checkout based on the weight of your order and the destination country.

• Delivery Times: International delivery estimates range from [e.g., 7-21 business days], but can be subject to delays due to customs. These are not guaranteed.

4. Customs, Duties, and Import Taxes

• International Customers are Responsible: All international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost.

• Declaring Value: We are required by law to declare the full value of the products on all customs forms. We cannot mark packages as "gifts."

5. Shipment Confirmation & Tracking

• Once your order is dispatched, you will receive a shipment confirmation email containing your tracking number and a link to track your package.

• Please allow up to [e.g., 24-48 hours] for the tracking information to become active after you receive your confirmation email.

6. Shipping Address Accuracy

• Verification: Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages that are delayed or not delivered due to an incorrect or incomplete address provided by the customer.

• Returns for Incorrect Address: If a package is returned to us due to an incorrect address, you will be responsible for the reshipment cost.

7. Damaged or Lost Packages

• Damages: If you receive a damaged package, please do not discard the packaging materials. Take photos of the damage to both the product and the box and contact us immediately at [Your Contact Email] so we can file a claim with the carrier.

• Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please check with your neighbors or local post office. If you still cannot locate it, please contact us within [e.g., 10 business days] of the marked delivery date so we can assist in investigating the issue.

8. Order Cancellations

Once an order has been shipped, it cannot be canceled.